About Us

We’re helping Australians make the switch to sustainable, efficient electric heating - without sacrificing quality, comfort or style.

By providing great products and friendly, old-fashioned service, we’ve been able to help thousands of Australians get off gas while staying wonderfully warm and cosy in winter over the past 23 years.

Our mission now is to accelerate Australia’s move to an all-electric future. To do this, we’re adopting forward-thinking technologies and approaches that allow us to deliver the friendly service and brilliant products we’re known for to more people than ever.

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About Us

Our Products

Since 1999, Thermosoft Australia has been the exclusive Australian distributor for electric radiators and FINIMETAL towel rails from our European supplier, Purmo Group.

Our radiators and towel rails combine the unrivalled comfort and warmth of radiant heating with timeless European styling and exceptional build quality. All at significantly lower upfront cost than comparable gas hydronic systems. Our original radiators were sold under the LVI brand. LVI, Lidköpings Värmeindustri was founded in Lidköping, Sweden in 1922. In 1970 the factory was expanded to include the manufacture of oil-filled electric radiators. It was around this time the first Yali products were born. By using the most durable materials available, Yali’s timeless style set the standard for the entire industry in quality, design and performance.

LVI is now owned by Purmo Group, one of the world’s leading manufacturers of electric hydronic heating. Our electric radiators are made on the same production lines as regular hydronic radiators.

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Our Story

LVI Thermosoft (now Thermosoft Australia) was founded in Perth by Bo Ramen in 1999, later moving to the beautiful Mornington Peninsula, Victoria. Upon Bo’s retirement, the business was taken over in 2012 by electrician Stuart Wilson and his wife, Maya.

After moving to a larger showroom and warehouse in Frankston, Victoria - Thermosoft Australia is now able to deliver heating systems Australia-wide with the help of our network of agents and installers.

With the rapid rise of household solar and consumers seeking to transition away from gas, we’re now busier than ever. With the help of new partners, we’re overhauling our operations to allow us to help more Australians get off gas and upgrade their homes with luxurious, radiant heating.

Five-star service that won’t leave out in the cold

"We purchased the Yali heaters when we renovated our house, and we were keen to disconnect our gas cental heating. The ability to use existing power points as well as the Wi-Fi gateway to control temperature in each room has been great. Also happy to move away from the dry heat of the gas heater."

Adrian Roach
June 2024

"Heaters are great, warm, can run them on a schedule, heat at random times using timer mode, easy to use, great to individually heat different spaces. Love the heaters, the app and also the towel warmers"

Adrienne Fitt
October 2023

"Fantastic product and great service. Fast delivery and product exactly as described. A perfect heating solution for living in the Macedon Ranges."

Cassandra/Paul Hale
October 2023

"Customer service throughout sales and scheduling was excellent, but blown away by the install service from Tony. Nothing was too much trouble, friendly, tidy, experienced and helpful. Thank you."

Chris Gottlieb
May 2024

"Great service, fantastic products. Good value"

Daniel Kontista
October 2023

"Met our expectations, really great product"

Darren Sturt
September 2023

"These heaters are great, a smooth installation process with great service, they look great and work well with my solar system as well. No more hot/cold spots from a gas system that heats every room. Wish I had done this years ago."

Dee Becke
March 2024

"Tony and Dave were delightful and friendly and did a great job. The heaters look good and are already warming up and the app is very easy to use."

Elenor Elenor
May 2024

"Kept in contact and updates of the order given. Lovely installer. Great after service."

Elizabeth Francis
September 2023

"They were honest and answered all my questions"

Gary Battershill
September 2023

"Great customer service. Great product. Easy install. Our unit immediately solved the coldness of our bedroom. Looks good, no noise, no smell."

Graeme Smith
June 2024

"Great communication, explained the system well. Tony did an excellent job of fitting the panels neatly and left no mess."

Ian Kay
February 2024

"A truly great experience with Thermosoft. Always incredibly friendly and responsive, my heater system was installed perfectly and any (minor) issues I had were resolved very quickly. These heaters are amazing and give European style warmth- I love them. Thanks!"

James Sarantos
March 2024

"Beautiful warmth that heats the entire space just like hydronic heating without the plumbing!"

Jamie Grant
October 2023

"Great product, friendly & knowledgeable people in the company. Efficient after-sales."

Joanna Hill
September 2023

"Prompt and polite delivery. Immediate response to a fault issue and immediate rectification of problem."

John Tatoulis
September 2023

"Heaters are great, easy to use and very effective. They accurately estimated the size and capacity of the heaters for our house prior to purchase."

Kim Hughes
September 2023

"Thermosoft are an excellent company to deal with. We love the product and Matthew, Stuart and Colin did everything they could to try and make it work for our house. Couldn’t recommend any higher!"

Linda Dooley
June 2024

"An excellent product and top rate customer service.The panel heaters work really well as per the assessment conducted by the staff for our specific circumstances. The follow-up support has been ongoing with helpful advice and assistance to solve any problems we have had setting up and using the heaters effectively."

Lyn
September 2023

"Ordered a heater for the one room where didn't already have an lvi installed. Online calculations were accurate and heater is doing a good job of heating a fair-sized living room."

Maggie Davis
September 2023

"Very helpful, organized freight from Melbourne to Brisbane, sent photos and also gave measurements."

Margaret McNamara
September 2023

"Great product. Very energy efficient compared to other brands. They look great very happy indeed."

Mark Soutter
September 2023

"Great service. Great to be able to speak to a human person without being put on hold (😀) and I made an error on my order and I was given a refund very quickly. Will definitely buy from them again."

Nicole Lamond
September 2023

"We have had 4 LVI Thermosoft units in our house for 25 years now. They have been faultless . The heat is beautiful and soft with no noise or air movement like fan driven heating. In fact the towel rail we have has been in operation 24/7 for the entire 25 years and has left our towels warm and dry. I cannot recommend LVI products enough It’s rare to find a product that truely lasts a lifetime and works so well"

Peter Borghouts
July 2024

"Professional and friendly team. A great company with a great product. Their heaters provide a far more congenial warmth than ducted heating. Highly recommended."

Philipp
December 2023

"Very helpful and friendly staff"

Rob Pignolet
October 2023

"Great service from the staff. They are very helpful with instructions and upgrades. Product is great quality."

Rob Pignolet
September 2023

"Fabulous delivery guys. Extremely helpful and knowledgeable about the product"

Ruth
May 2024

"From first contacting Thermosoft to discuss their products, the whole experience was first class. we carried out a video chat to discuss the floor plan that I had submitted and the product they suggested was correct for the installation. Discussions were transparent and very informative. After coming to an agreement as to the final product selection, the process went very smoothly and we received our units. They work very well and provide a comfortable heat for the 3 areas we required heating in."

Steve Priestley
October 2023

"Great customer service"

Tony Corlass
October 2023

"We installed the heaters last weekend and the result has been exceptional. That are everything and more than advertised. We are extremely pleased with the result. Thank you."

Warren McDonald
January 2024

Get a Free Quote & Home Heat Loss Calculation

Our friendly team can determine your exact home heating requirements and provide a comprehensive quote. Use our online quote tool to upload your floorplans or measurements, answer a few quick questions, and we'll be in touch.