Excellent level of warmth in a big open plan apartment.. thought i would need 3 but 2 seems fine..
Heaters provide a lovely quality of warmth. A relief to be able to retire old gas and electric fan heaters. Company was excellent to deal with- from choosing correct wattage to arranging delivery (special thanks to Matthew and April). Recommended electrician was great, including assisting with app set up and programming/scheduling. Great to be able to use remotely. No bill shock apart from over-enthusiastic usage (ie too high settings) first couple of days; suggest monitoring usage through electricity supplier app. Looking to install more radiators in other rooms.
Very happy with the Yali Plus. We have several and they are very efficient heating the rooms and don't cost much to run. The App is useful to set up temperature control once you work it out.
Excellent heater, excellent customer service. Wouldn't go anywhere else for a heater!
Great unit. Easy to use and gives me great control of the heating of the house
Love it. Quiet, warm. & hopefully will reduce our utility's bill.
Best thing we've done recently to warm our weatherboard beach house. Nice to keep on at night in the bedroom during the colder nights instead of having the blowing split system!
Love our new, wall mounted heater and Unisenza controller which we can turn on before getting to our holiday house to make it very nice and toasty.
I have it in a small lounge room atm. It hardly gives off any heat. I’ll put it into a smaller bedroom because I can’t be bothered returning it but from the feel of it it won’t do much. It hardly gives off any heat. I’m going to get another small Altise ceramic fan heater that heats the room effectively in about ten minutes.
Hi Deborah,
Thanks for taking the time to share your feedback. We’re sorry the heater hasn’t given you the warmth you expected.
Oil-filled radiators heat differently from ceramic fan heaters. Rather than producing an immediate burst of hot air, they warm the room more gradually through radiant and convection heat.
That said, we’d like to make sure everything is set up as it should be. Room size, heat loss and the heater settings can all affect how it performs.
If you’re happy to, we’d love you to complete our Customer Support Form (https://thermosoftaustralia.com.au/pages/customer-order-support-request) with a few details about your room and how you’re using the heater. We can then take a closer look at the setup with you.
Warm regards,
Thermosoft Heating
Fantastic system of heating and great people to deal with. Gateway is superb and support is friendly and professional. Would buy again in a heartbeat
Use of the online calculator was easy and turned out to be quote accurate. The unit recommended is not oversized, heats the space appropriately, and so is using the minimum amount of power to do so.
The manual needs improvement in relation to the programming, but the assistance (answers to my questions) from the support team was timely and cleared up the few queries I had such that I am now fully conversant with the programming of the controller.
It would be good of the plug could be "reversible" as the cord comes from the plug at about the angle of 4 o'clock. So, it lends itself to having the power point to the left of the heater, which is the opposite end of where the cord exits the heater. (For power points on the right side of the heater it would be better if the cord let the plug at the angle of 8 o'clock).
Heats the room well and exactly as predicted by the team at Thermosoft. Easy to program with the Unisenza app.
Definitely worth the cost. So much easier to program the heaters rather than doing it manually. Seamless set up and great functionality in the App.
After a small struggle with instructions as they were illegible am happy with the purchase. Effective in drying or warming smaller garments.
What a no-brainer!! Don’t do contortions trying to read or set your radiator, just turn the screen to face you…. This device is simple, elegant and makes a major difference to the use ability of the heater.
This radiator has made a massive difference to my life. I keep it on very low so things don’t get icy, but in an hour can heat up my bathroom with warm dry heat for a cosy shower or bath. I love it. I can’t believe I waited so long! Thank you Thermosoft!
The heaters are excellent - lovely heat that keeps our rooms warm
Above expectation. The radiant heat makes the room so cozy
Superstar team who provided the swiftest turnaround when my 3yr old heater suddenly wanted to auto power off. The team were attentive and responsive, replacing the parts and getting our home warm again before the weekend even started. You completely saved us from a chilly Friday night! Thank you for the incredible customer care.
Nice and cosy…… warm towels and warm bathroom ,what more can you ask !
So warm ! , gives a great ambient heat which is far better than the usual on and off with Gas Ducted heating which is so last century.
