Towel Rail Hardwire Kit Installation Guide

Safety and Preparation

Important Safety Information

  • Warning: Turn off power at the circuit breaker before starting any electrical work.
  • Caution: Always wear protective gloves and eyewear when cutting or drilling to avoid injury.
  • Note: Electrical installation must comply with local regulations. If you are not qualified, consult a licensed electrician.

Step 1: Prepare the Hardwire Kit Location

  1. Plan the Mounting Position

    • Measure and mark the wall where you will install the 2-gang faceplate.
    • Follow local regulations regarding minimum heights from the floor, especially in bathrooms or wet areas (commonly 300 mm from the floor).
    • Assemble the faceplate: place the switch in one opening and the gland in the adjacent opening.

  2. Cut the Opening in the Wall

    • Use a saw or appropriate cutting tool to create an opening that fits the wall bracket of the hardwire kit.

    • Caution: Wear protective gloves and eyewear while cutting to prevent injury.

    • Example Image:

  3. Feed Wires Through the Gland

    • Locate the incoming electrical supply wire within the wall.
    • Feed the towel rail wire through the gland so that all connections can be made either in the switch terminals or behind the faceplate.

Step 2: Towel Rail Wiring

  1. Strip the Wires
    • Use a wire stripping tool to carefully remove the insulation from the brown and blue wires on the towel rail cable.
    • Tip: Avoid nicking or damaging the copper conductors.
    • Reference Video: 

    • Reference Photo:

  • Brown (Active)
  • Blue (Neutral)
  • Black (Thermostat wire—Not used): Must be terminated in an isolated connector. Do not earth this wire.
  1. Connect the Hardwire Kit to the Supply and Towel Rail
    1. Isolate the Black Wire: Cap or tape the black wire to prevent electrical contact.
    2. Connect the Active (Supply) to the Switch Common: The red supply wire goes to the switch common terminal.
    3. Connect the Towel Rail Active (Brown) to the Switched #1 Terminal.
    4. Connect Neutral Wires (Blue from Towel Rail and Black from Supply) Together: Join them in a looping terminal or a separate connector.
    • Reference Video: 

Step 3: Bracket and Mount the Hardwire Kit

  1. Secure the Faceplate
    • With all wiring connections made, mount the faceplate to the wall.
    • Tighten the gland screws to set an appropriate cord length for the towel rail.
    • Example Image:
    • Reference Videos:

 

Step 4: Final Check

  1. Inspect Wiring
    • Ensure all connections are tight and the wires are properly seated in their terminals.
    • Confirm that the black (thermostat) wire is isolated.
  2. Mounting Security
    • Verify the faceplate is securely attached to the wall with no gaps or loose screws.
  3. Clean Up
    • Remove any debris or dust created during installation.
    • Tip: Use a soft brush or cloth to avoid scratching finished surfaces.
  4. Restore Power
    • Turn power back on at the circuit breaker.
    • Switch the towel rail on and check for proper operation.