Easily Control Your Radiators from Your Smartphone
Connect the Unisenza+ Smart Home gateway to your Wi-Fi and enjoy full central control of your Plus Series radiators via the new Unisenza+ smartphone app. Control your heaters remotely, create zones and set schedules - all within the app. Zigbee 3.0 smart home technology allows for integration with smart home systems, Google Home or Amazon Alexa
Specifications
| Wireless Communication | WiFi: 802.11 b/g/n; ZigBee 3.0 2.4GHz; |
| Bluetooth | v.4.2 BR/EDR and BLE (only for commissioning) |
| Wired Communication | 10/100 Mbps Ethernet |
| Power Supply | 5 VDC via micro-USB-port |
| Power Consumption | max. 3W |
| Operation Conditions | Indoor |
| Operating Temperature | 0°C – 40°C |
| Relative Humidity | 5% – 95%, RH non-condensing |
| Storage Temperature | -10°C – 60°C |
| Protection Class | IP30 |
| Dimensions (mm) | 93 (B) x 98.4 (D) x 24 (H) |
Once it is up and running it is great. However, the learning curve and videos are not structured in any sort of order and are quite unclear. That is exacerbated as the instruction in the sleeve that comes with the gateway are so small as to illegible. Not sure why anyone thought that was a worthwile idea. Even the manuals online are the same.
Make sure that you buy this with the radiators
What an amazing setup! The wall panels are great and connecting to the gateway was very easy. An app that works seamlessly and is easy to setup and use.
A gamechanger for us! Thrilled with the Smart Home Gateway.. it has made our winter- heating- life much easier!
Everything is going well. Pleased with the app.
Its ok, not the most intuitive app I have seen
Hi Adrian,
Thanks for your honest feedback.
We’re sorry you feel like the Unisenza app was not as intuitive as it should be. It’s useful feedback for us to have.
If it helps, our team can talk you through the main settings and daily controls so everything feels more straightforward.
Feel free to give us a call on 1800 951 439 or email info@thermosoftaustralia.com.au and we can help you out.
Kind regards,
Thermosoft Support Team
I’m extremely satisfied with the products I’ve purchased from Thermosoft — so much so that I’m already planning to buy more. The heat feels incredibly natural and comfortable, especially compared to my existing heating system, which is expensive to run.
The Unisenza and thermosoft staff have been fantastic as is the product Eric was very professional and walked me through everything I needed to know
The Unisenza app is fantastic controlling my heating from a couch xx
My first attempt to set up the gateway was by using the printed information contained in the Installation manual and the Unisenza brochure. Big mistake. Both are so badly worded as to make almost no sense. I eventually found my way to the Youtube videos which made much more sense. The set ups procedure is too complicated to remember (for me) after one or two viewings, so I transcribed the instructions and used my written instructions to complete the set up. Of course, it is now summer and I will have to wait for a few months to really test out the system. I'm sure it will all be good. I do recommend that you make a transcription of the video instructions.
Hi David, thanks for the feedback — and great job getting it set up! We’re glad the videos helped in the end. We do send the link out with order confirmations, and we’ve got written instructions available if anyone needs them. Appreciate you sharing your experience — let us know if there’s anything else we can do to help.
I can't connect the radiators with the Home Gateway. The instructions are brief and don't have FAQs or Troubleshooting tips.
Hi Catherine, I’m sorry to hear you’ve had trouble connecting your radiators to the gateway. I tried to get in touch with you via phone call/SMS to offer help, but didn’t hear back. We also have set-up guides that can be found here: https://thermosoftaustralia.com.au/pages/installation-and-setup
Just wanted to check — is the issue still ongoing? I’d love to help you get it sorted.
Looking forward to hearing from you.
