Customer Story: A Warmer Home Without the Hassle – Susan’s Experience with Thermosoft Australia
Location Victoria, Australia The Background Susan Evans and her husband moved into a 10-star energy-rated home that had no fixed heating, only temp...
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Comfort shouldn't be complicated
Heat that feels just right—natural, consistent, and perfectly adjusted to your liking.
No gas. No plumbing. No maintenance or upkeep.
No noisy fans or stuffy, hot air that breathes down your neck. No temperature swings or cold draughts at your feet.
Just reliable, completely silent radiant heat that feels as natural as the sun on your skin.
Experience warmth the way it should be... comfortable, consistent and uncomplicated.
CLASSIC EUROPEAN STYLE
Yali Plus Oil-Filled Electric Radiator
SLEEK. MINIMAL. MODERN.
Parada Plus Oil-Filled Electric Radiator
PORTABLE RADIANT COMFORT
Kaba Portable Electric Oil-Radiator
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Expert Heating Plan
Ideal for Multiple Rooms or Whole Home
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Perfect for 1 to 2 Rooms
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About
Thermosoft Australia
We’re helping Australians switch to sustainable, efficient electric heating - without sacrificing comfort, quality or style.
Established in 1999, our friendly, personalized service and unrivalled heating products have helped thousands of Australians just like you get off gas and enjoy cosier winters.
5-star service that won’t leave you out in the cold
"Fantastic product and great service. Fast delivery and product exactly as described. A perfect heating solution for living in the Macedon Ranges."
Cassandra/Paul Hale
October 2023
October 2023
"Customer service throughout sales and scheduling was excellent, but blown away by the install service from Tony. Nothing was too much trouble, friendly, tidy, experienced and helpful. Thank you."
Chris Gottlieb
May 2024
May 2024
"Great service, fantastic products. Good value"
Daniel Kontista
October 2023
October 2023
"Met our expectations, really great product"
Darren Sturt
September 2023
September 2023
"These heaters are great, a smooth installation process with great service, they look great and work well with my solar system as well. No more hot/cold spots from a gas system that heats every room. Wish I had done this years ago."
Dee Becke
March 2024
March 2024
"Kept in contact and updates of the order given. Lovely installer. Great after service."
Elizabeth Francis
September 2023
September 2023
"They were honest and answered all my questions"
Gary Battershill
September 2023
September 2023
"Great customer service. Great product. Easy install. Our unit immediately solved the coldness of our bedroom. Looks good, no noise, no smell."
Graeme Smith
June 2024
June 2024
"Great communication, explained the system well. Tony did an excellent job of fitting the panels neatly and left no mess."
Ian Kay
February 2024
February 2024
"A truly great experience with Thermosoft. Always incredibly friendly and responsive, my heater system was installed perfectly and any (minor) issues I had were resolved very quickly. These heaters are amazing and give European style warmth- I love them. Thanks!"
James Sarantos
March 2024
March 2024
"Great product, friendly & knowledgeable people in the company. Efficient after-sales."
Joanna Hill
September 2023
September 2023
"Prompt and polite delivery. Immediate response to a fault issue and immediate rectification of problem."
John Tatoulis
September 2023
September 2023
"Thermosoft are an excellent company to deal with. We love the product and Matthew, Stuart and Colin did everything they could to try and make it work for our house.
Couldn’t recommend any higher!"
Linda Dooley
June 2024
June 2024
"Very helpful, organized freight from Melbourne to Brisbane, sent photos and also gave measurements."
Margaret McNamara
September 2023
September 2023
"Great product. Very energy efficient compared to other brands. They look great very happy indeed."
Mark Soutter
September 2023
September 2023
"Great service. Great to be able to speak to a human person without being put on hold (😀) and I made an error on my order and I was given a refund very quickly. Will definitely buy from them again."
Nicole Lamond
September 2023
September 2023
"Professional and friendly team. A great company with a great product. Their heaters provide a far more congenial warmth than ducted heating. Highly recommended."
Philipp
December 2023
December 2023
"Very helpful and friendly staff"
Rob Pignolet
October 2023
October 2023
"Great service from the staff. They are very helpful with instructions and upgrades. Product is great quality."
Rob Pignolet
September 2023
September 2023
"Fabulous delivery guys. Extremely helpful and knowledgeable about the product"
Ruth
May 2024
May 2024
"Great customer service"
Tony Corlass
October 2023
October 2023
"We installed the heaters last weekend and the result has been exceptional. That are everything and more than advertised. We are extremely pleased with the result. Thank you."
Warren McDonald
January 2024
January 2024
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